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Archival Education Resources: Public Services

The following resources provide information on how to help people find and use your collections.

Webinars

Professional Competencies for Reference and User Services Librarians, 2017 Revised

Guidelines to provide librarians, libraries, and information centers with a model statement of competencies essential for successful reference and user services librarians. The site includes a printable PDF version.

COST: Free

Unleashing Your Power: Basic Training for Library Services Staff

This slide show is an interactive conference presentation on basic skills and best practices for reference service.

COST: Free

Blog Posts and Articles

How Can You Help Archivists to Help You? Reference Service From Our Side of the Desk

Blog post describing how reference services work in an archives 

Cost: Free

Reference and Access/Use Services

Description: Samples of registration forms, access policies and procedures, duplication and photography request forms, and publications permissions policy compiled by the Society of American Archivists. 

COST: Free